The Town Council receives many requests during a year for assistance with landscaping and clearing of footpaths.
To enable them to carry out this work competently, our Maintenance Team Operatives are trained in the use of handheld landscaping equipment; and during the spring/summer months, we work in partnership with Warrington Borough Council to undertake some grass cutting on parts of their land, using mowers which they loan to us.
There are some jobs that we cannot do which would involve specialist tree felling or cutting back branches from around a street lamp involving the use of a cherry picker, something we simply don't have.
The responsibility for maintenance of this rests with the landowner, however, we are usually able to react fairly quickly to requests to deal with overgrown shrubbery on public land, particularly if it presents a health and safety risk to our residents and visitors to the area.
We work closely with other organisations such as Warrington Borough Council, Your Housing, The Woodland Trust and other local landowners/ landlords to enhance the local area.
Warrington Borough Council is now asking residents to log their concerns via Contact Warrington, the My Warrington Web Portal makes it easy to log concerns without waiting in a telephone queue.
Once a user account is set up this can be accessed to obtain updates or log further concerns or compliments.
Some residents contact Birchwood Town Council under the misapprehension that we are responsible for land ownership/maintenance issues in the Birchwood area. For GDPR reasons, these queries should be directed specifically to the land owner either the Borough Council, Your Housing Group, The Woodland Trust, The Land Trust, etc.
In terms of data protection it is not ideal that details are being logged and stored and passed between three or more separate organisations. Contact Warrington are in the process of streamlining the customer experience and where possible moving away from Telephone, email and face to face communications to the web based My Warrington Portal.
For queries about Borough Council land the link below will save residents having to find information through an intermediary with all the delays and hand-offs and data protection issues which this inevitably creates: